This eLearning module is for staff to learn about the purpose and importance of Viewpoint and how to use it in practice with children and young people in care.

As part of the Western Australia’s Emergency Management Arrangements the Department has a welfare support role in emergencies.

Under the WA Emergency Management Act 2005 the Department is mandated to coordinate welfare support services to individuals and families impacted by an emergency.

This program will take approximately 20 minutes to complete.


This training program has been designed to raise awareness and provide clarity to employees of the CPFS Division of the Department of Communites in the important and often complex areas of ethical and accountable decision making within the Western Australian Public Sector. The program outlines the relevant legislation and other guiding information that should be consulted when public officers are considering an appropriate course of action.



This course aims to provide a fundamental understanding of the issues associated with problematic Alcohol and Other Drug use.

The course consists of six topics, that will take approximately 30 mins each to complete.

This course is a pre-requisite for undertaking: 

  • 2 day core AOD training
  • AOD motivational interviewing training

This course provides Departmental Staff (and staff from other WA Govt Agencies) with an introduction to Cultural and Linguistic Diversity (CaLD).


This course is designed to introduce participants to CHARM (Complaints Handling and Resolution Module). You will learn about the policies and procedures and get the opportunity to practice what you have learnt by inputting some information into the system.

If you are not already enrolled in this online course, please contact the course facilitator on 9222 2662


This is the CPFS Induction program which is compulsory for all staff, in all job roles, at all levels of the CPFS Division.

The program is a pre-requisite before attending any face to face training. It provides extensive information and resource links.

Staff using Departmental computers are guided to a range of other resources available only within the Department, including a number of short e-learning courses to be completed in the first weeks of employment.
Line managers and senior staff are requested to support recently appointed staff to complete this learning resource in their first two weeks of employment.



This course comprises six topics: • Intro to cyber security • The cyber threat • socially engineered email • preventing cyber incidents • policies, procedures and responsibilities • securing your home computer and mobile devices


Johnathon Wright, Information Security Coordinator
Strategy and Innovation | Department for Child Protection and Family Support  

Ph: (08) 9222 2865

Email :


Information Security Training [000678]

Welcome to the information security training which outlines best practice to keep information safe from a range of threats. This is an essential part of your induction program wewhen joining Department of Communities.  


This course aims to develop an awareness of family and domestic violence, in the context of child protection.

The course consists of one topic, that will take approximately 40 mins to complete, plus additional resource to explore.


This learning resource provides information about laws that broaden the exchange of information not only in relation to the wellbeing of a child but also information relevant to the safety of a person subjected to, or exposed to, acts of family and domestic violence.  Using examples, this course helps to explain when information can be exchanged. This will be of particular interest to people working with children and families.


RAT, Records Awareness Training (RAT) course helps us to be aware of:

  • The need for compliance with the government’s record keeping legislation,
  • The need for best practices in government record keeping,
  • The individual’s responsibility in creating, managing and maintaining government records, and
  • The consequences of inadequate record keeping practices for the organisation and for the individual employee.



This online program aims to reduce the risk of sudden unexpected deaths in infants, including the risk that can occur when babies co-sleep. It provides professionals working with families with infants current evidence based information on safe sleeping practices.

All Best Beginnings officers are required to complete this package. It is also recommended for child protection workers engaging with families with infants.

The package should take no longer than one (1) hour to complete. Successful completion of the quiz will direct you to an evaluation survey and certificate.